This July only: 20% off bridal gown cleaning & preservation! 1300 763 797
This July only: 20% off bridal gown cleaning & preservation! 1300 763 797
At Bridal Gown Cleaning Experts (“we”, “us”, “our”), we are dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
By using our website or engaging our services, you consent to the practices described in this policy.
We may collect the following types of personal information:
Name
Email address
Phone number
Postal or delivery address
Wedding date or service details
Photos of your gown or related images (when submitted for consultation or assessment)
Payment details
Any other information you provide to us voluntarily (e.g., via contact forms or email)
We collect personal information directly from you when you:
Submit an enquiry through our online forms
Upload images to request a quote or assessment
Contact us via email, phone, or social media
Book or arrange gown cleaning, preservation, or pickup/delivery services
Provide feedback or reviews
Subscribe to our newsletter or marketing updates
We may use your personal information to:
Provide and manage our bridal gown cleaning and preservation services
Coordinate pickup and delivery arrangements
Communicate with you regarding your bookings, enquiries, or service updates
Process payments and send invoices or receipts
Improve our website, services, and customer experience
Send you promotional offers or updates if you have opted in
Comply with our legal obligations
We may disclose your personal information to:
Service providers assisting us (e.g., delivery partners, payment processors, IT and marketing support)
Professional advisers (e.g., accountants, legal advisers)
Government authorities or regulators as required by law
Other third parties where you have provided consent
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
You have the right to access and correct the personal information we hold about you. To request access or update your information, please contact us using the details below.
Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic. By using our website, you agree to the use of cookies in accordance with this policy. You can manage or disable cookies through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on our website with the effective date noted.
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
Bridal Gown Cleaning Experts
Email: info@bridaldrycleaningexperts.com.au
Phone: 1300 763 797
This policy is effective as of 1 July 2025.
